Política de envío

All weight loss injections and medication are dispensed from our UK-based pharmacy. It is packed by a dispenser in discreet packaging using the correct insulated materials and ice gel backs to ensure it reaches you at the correct temperature range. It is shipped to your given address using a tracked service for next-day delivery, or for NI and Channel Isles tracked two-day delivery.

We aim to approve and dispatch your order within 24 - 48 hours of placing the order. This does not include weekends or bank holidays. Please note that we do not offer a next-day guarantee delivery service. Although we aim to approve and dispatch your order within 24 hours of placing the order occasionally this period is longer due to the nature of checks required and the process of approving a prescription.

Orders are shipped Monday to Thursday to reach you within 24-48 hours. For example, if you place an order on Thursday 12pm, it may be dispatched on Monday the following week and delivered to you on Tuesday.

Please note that we use third-party couriers to dispatch your orders (Royal Mail, DPD, DHL). Although orders are always sent by next-day service, occasionally there is a delay which is beyond our control, and therefore cannot guarantee the 48 hour delivery time. In case your order does not arrive within 48 hours of being dispatched, please contact us and we will look into this straight away.